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TweetDeck

TweetDeck

Overview

What is TweetDeck?

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

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Recent Reviews

TrustRadius Insights

TweetDeck is a highly regarded tool that has been lauded by users for its diverse range of use cases. Users have found it remarkably …
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Pricing

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What is TweetDeck?

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

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  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

TweetDeck Quick Demo for Mitch

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How to get all twitter tabs at one place - Tweetdeck

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how to use Twitter and Tweetdeck plus a Secret Bonus

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TweetDeck Demo

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Tweetdeck Demo

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TweetDeck User Stream Preview Demo

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Product Details

What is TweetDeck?

TweetDeck Video

Learn how to use some of the basic features of Tweet Deck

Frequently Asked Questions

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

12mass and Crowdbooster (discontinued) are common alternatives for TweetDeck.

Reviewers rate Usability and Support Rating highest, with a score of 8.

The most common users of TweetDeck are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(123)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TweetDeck is a highly regarded tool that has been lauded by users for its diverse range of use cases. Users have found it remarkably useful for managing multiple Twitter accounts, allowing them to access different accounts with ease and ensuring that the correct content is sent out via the correct account. This is particularly valuable for businesses and individuals who need to maintain separate accounts for different purposes or clients. Additionally, TweetDeck is widely used by editorial and media opportunity staff members to schedule and monitor Twitter posts across multiple accounts. This functionality allows them to schedule posts in advance, freeing up their time to focus on other work without any delay. The ability to create and manage multiple lists within TweetDeck is another feature that users appreciate. It enables them to focus on specific topics and interests in one window, making it easy to stay updated on the latest news and conversations within those areas.

Moreover, TweetDeck serves as an indispensable tool for scheduling tweets as event reminders, such as webinars or conference calls, and other internal activities. It also proves beneficial in simplifying lead collection and developing connections with potential affiliates and brand ambassadors. Furthermore, marketing departments find great value in using TweetDeck to monitor and listen to all Twitter activity. It helps them address the business problem of social listening by monitoring brand awareness and recognizing current brand sentiments among the audience and the general public. Users have described TweetDeck as accurate and efficient when it comes to managing multiple Twitter accounts. Its real-time functionality allows for tweeting in the moment while also providing the option to schedule tweets, add images, and send direct messages to other users. The platform's ability to monitor important feeds, mentions, favorites, and direct messages for both personal and business accounts has proven valuable in fostering engagement with one's audience and staying informed.

PR departments also utilize TweetDeck extensively to track different accounts and engagements for various clients. This allows them to monitor activity effectively and identify relevant press opportunities. Similarly, organizations find value in using TweetDeck to monitor mentions on Twitter, schedule tweets, and manage all Twitter activity. It provides an efficient tool for social media management and allows for scheduling posts in advance. TweetDeck's user-friendly interface and the ability to view multiple timelines in one place have received positive feedback from users. The real-time data provided by the dashboard is highly regarded, as it allows users to track, organize, and engage with their feeds effectively. The overall experience provided by TweetDeck has been described as highly valuable for marketing teams, social media departments, and individuals seeking to keep their accounts organized in one concentrated area, saving time and allowing for posting to multiple accounts simultaneously. Users have also praised TweetDeck for its ability to manage Twitter automation across teams, providing a seamless platform to monitor and engage in Twitter conversations. This is particularly helpful for marketing teams looking to maintain a consistent and active social media presence.

With its diverse range of use cases across various industries and purposes, TweetDeck continues to be a go-to tool for managing multiple Twitter accounts, scheduling posts in advance, monitoring important feeds and mentions, engaging in conversations, tracking accounts for PR activities, monitoring brand awareness, organizing social media accounts, automating postings across teams, and enhancing overall social media management efficiency.

Users commonly recommend TweetDeck for the following reasons:

  • Managing multiple Twitter accounts: Many users suggest using TweetDeck to efficiently manage multiple Twitter accounts. It allows businesses and individuals to easily switch between different accounts, making it ideal for social media managers, celebrities, politicians, and anyone who needs to keep track of multiple profiles.

  • Scheduling and automating tweets: Users find TweetDeck's scheduling feature valuable for planning and automating their Twitter feed. This helps save time and maintain a consistent presence on the platform. Additionally, scheduling tweets can be useful for optimizing social media use and staying up to date on live tweet issues and topics.

  • Tracking engagement and impact: TweetDeck offers tools for monitoring conversations, tracking engagement with bit.ly, and analyzing the impact of tweets. This functionality is highly recommended for businesses looking to optimize their Twitter marketing efforts or individuals seeking greater visibility in their personal or professional accounts.

Overall, TweetDeck is seen as a reliable solution for managing Twitter accounts effectively, improving social media monitoring, and maximizing engagement on the platform. Its simplicity, functionality, and ability to customize the dashboard make it a popular choice among users.

Attribute Ratings

Reviews

(1-13 of 13)
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Score 7 out of 10
Vetted Review
Verified User
TweetDeck is one of the commonly used application for managing Twitter Accounts. The dashboard allows you to see numerous timelines in one place. You can watch real-time data and allows you to track, organize, and engagement of your feeds in one place. TweetDeck is only used to manage Twitter Accounts and is used in our Social media department for various purposes. The UI is really good and easy to use. It also helps to reach your target audience as it provides minute details according to your demand.
  • Best platform to manage your Twitter accounts in one place. You can easily manage, organize, and watch the engagements of your account in real-time [on the] dashboard.
  • Scheduling is one of the excellent tools which helps me to create numerous post at a single time and the last work is to schedule at one go and it's automatically done.
  • You can discover the best of your demand as the analytics are helpful and allows you to get the best results which helps you to grow.
  • I used for a very long time, I didn't switch to another product.
The social media department is one of the most crucial departments and they demand real-time data for better growth for your clients. We are managing more than 1k clients data and 70 employees working are using TweetDeck. TweetDeck is a really useful tool for managing and analyzing your competitors, growth, performance of your feeds. UI is really excellent and easy to use. You can manage multiple accounts in one place. You can add columns according to your preference like Timelines, mentions, Hashtags, a list of followers, etc. It would be best if TweetDeck also allowed you to schedule polls as I was unable to do that.
Andy Fuller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TweetDeck in our unit to push content through multiple accounts. Personally, I use it for both my personal and business accounts. That includes 3 business, 2 personal accounts. I use TweetDeck to tweet in real-time, thread tweets, schedule tweets, add images, and send direct messages to other users.
  • TweetDeck provides a detailed snapshot of your timeline and mentions in one view.
  • TweetDeck allows for scheduling across multiple accounts, and shows when each tweet is ready for publish.
  • TweetDeck allows you to customize the information you see for each account. If you don't want to see mentions but do want to see DMs for a certain account, you can do that.
  • At one time, TweetDeck allowed us to add gifs. For some reason, they took that away. I wish it would return.
  • This is a Twitter problem in general: we need an edit option.
  • More customization options for look and feel of the platform, perhaps?
TweetDeck is ideal for anyone who manages more than one professional or personal account. Its capacity to show you all the relevant information on your accounts on one screen increases efficiency and is quite convenient. But even for personal/single account use, TweetDeck offers a different desktop view that I prefer to the normal interface. TweetDeck is probably not for Twitter users who rarely engage on the platform.
Travis Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TweetDeck is a great tool to monitor all Twitter activity and to be able to schedule posts in advance. This is the most useful tool when it comes to scheduling those posts as there aren't limits like some other free software (such as Hootsuite), so we can schedule everything we need. It has been a huge timesaver for our team.
  • Scheduling Tweets
  • Monitoring Activity
  • Managing Engagement
  • Can't manage multiple accounts without logging in and out (unless you give them permanent access)
Anyone who schedules posts would be wise to use this software. If you monitor activity or spend any significant amount of time in Twitter, this tool would be very, very useful for you.
Debbie Gillum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our marketing department uses TweetDeck currently to monitor and listen to all of our Twitter activity. It addresses the business problem of social listening, monitoring brand awareness, and recognizing current brand sentiments among our audience and the general public. We can also respond to Twitter messages and mentions through TweetDeck.
  • Fantastic listening: it can pick up mentions even when the user doesn't use a hashtag or directly mention the brand.
  • Great dashboards: you can easily customize what you want to see.
  • Up to date: it's constantly refreshing.
  • I wish you could measure multiple Twitter accounts in one TweetDeck account. Right now you need to log out to view each Twitter account.
  • What if you could view the TweetDeck dashboards vertically instead of horizontally?
  • What if you could pick up mentions when people have used synonyms or misspellings of your brand or your brand keyword?
It's a must-have tool for any brand using Twitter. Not only is it free, but it also has amazing listening tools that will really help you join conversations and better understand your audience on Twitter. You can find out what people are saying about your brand, even if they don't use your hashtag or mention you directly. I think Tweetdeck is suited for marketing professionals using Twitter.
Jessica Meadows Rich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I personally use TweetDeck to monitor the mentions of my organization on Twitter, as well as to schedule the Tweets from my own work-related personal account.
  • It allows me to easily monitor all Twitter @mentions, messages, and other notifications on behalf of my organization and take action as needed
  • It allows me to easily schedule Tweets
  • It allows me to easily manage multiple Twitter accounts
  • I can easily customize my deck, setting up different streams based a variety of different settings.
  • They tend to update pretty regularly and I feel like I have to relearn the dashboard all over again and have to find the features and tools I'm used to using.
  • I don't necessarily feel the dashboard is very intuitive to use; it relies heavily on icons and you have to explore and poke around a bit to find what you are looking for.
  • Changing the layout of the columns and settings can be cumbersome.
For a small team looking for a cheap (or free) option, I think it's fairly robust in the features it offers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TweetDeck to post multiple updates for individual clients at the same time, helping productivity and efficiency with daily content updates. TweetDeck is useful for achieving this by having it all in one place, right there, alongside scheduled tweet opportunities. This is enormously helpful for time management and productivity.
  • Productivity with having multiple accounts right there
  • Efficiency with posts
  • Multiple view panels
  • Scheduled posts don't always show
  • Too many view points stay open
  • Hard to implement new accounts
Very useful for when you have multiple accounts that you are managing and posting daily twitter content on. This is helpful for achieving content management goals and other social media platform goals and measurement.
Austin Vashaw | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Although it is capable of much more, we primarily use TweetDeck to schedule Tweets as event reminders for webinars, conference calls, etc., on an internal (private) Twitter channel.
  • Scheduling tweets for free = awesome.
  • Scheduled tweets are web-based, an improvement over older desktop version.
  • TweetDeck has many more great features but since we use it for internal communications and not marketing, we don't use them.
  • An annoyance (bug?) with editing scheduled tweets - when clicking on the calendar, it reverts to the current or last used calendar date rather than the more sensible originally scheduled date.
  • I wish there was a tool to schedule the same tweet more than once, or similarly duplicate and edit tweets (both things I do a lot manually).
Since Tweetdeck is free there's little downside to trying it.
W. Aaron French | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Specifically, I use TweetDeck to monitor Twitter feeds that are important to the work of our Internal Communications team. These include keyword searches that mention our public podcast, news coming from our different regions, and our own internal communications Twitter account. TweetDeck also allows me to seamlessly marry my own personal account to those important to our team, allowing for greater amplification of messages through easy retweets and replies.
  • Ease of use. It's truly plug and play. Anyone with any kind of tech savvy will be able to pick it up and get going almost immediately.
  • Array of features. I can search by Twitter handle, keyword searches, mentions, replies, direct messages. Pretty much any feature that Twitter allows - and then some - is available in TweetDeck.
  • Familiarity. It looks like a Twitter feed. There's no need to get used to another platform.
  • The free version is pretty bare bones, but we don't need much. It's my understanding that the paid version includes the ability to schedule tweets.
  • No analytics with the free version. There are other Twitter schedulers and aggregators out there that offer pretty basic analytics; TweetDeck isn't one of them.
  • No alerts. I keep TweetDeck open on my iMac for the entire day, but the window isn't always active. I'd love to see functionality where I'd get a pop-up or a audible alert whenever something relevant filters through my settings.
TweetDeck is perfect for my small team and for my individualized work. I'm unaware of how this would scale for a larger organization, so it would be important to understand all the additional features available. The user would have to clearly understand the intersections of data for which s/he is looking (i.e. do we want to see data when X is mentioned along with hashtag Y or do we just want to see data for when hashtag Y is used). Depending on how deeply you mine data for social media, TweetDeck may not be the appropriate solution.
Score 7 out of 10
Vetted Review
Verified User
I use TweetDeck to monitor our own Twitter accounts as well as to track Twitter lists and newsfeed. I use it personally but it is not used across the organisaiton.
  • Convenient column view allows you to separate mentions, messages, feeds and lists in one screen
  • Allows you to add multiple accounts which you can publish to, retweet and favourtie content
  • Easy to set up and get going
  • Can't open Twitter accounts profiles in a new tab/window easily
  • No link shortener
  • No statistics
TweetDeck is great if you want a single view of many accounts or sections of one account. You can scroll across the page easily to reveal extra columns and quickly retweet or favourite posts by others. I don't personally use this to post or schedule Tweets, but I can see it would be a useful free tool to do this also.
Brooke Browne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We're a small business, so I'm the only one actively using Tweetdeck. My coordinator has it as well, but he is not using social media on a daily basis. It stays permanently open at all times on my 2nd monitor. Our business has 4 brands that I monitor and manage, plus my personal one. I'm able to keep up with opportunities where we might be able to be a part of a conversation, or learn new information. Personally, it's my best source for industry information. I find most articles and such by reading the stream.
  • The photo thumbnails are large and available immediately.
  • You can schedule posts, customize your columns and send a tweet to an email or share it easily. And you don't have to pay for it!
  • It is hardly ever affected by downtime - the stream keeps moving even when I have a sluggish internet connection.
  • They took away the ability to post to Facebook.
  • You can't manage or connect accounts so that you can approve or submit posts to a shared business account prior to posting.
This is best for small businesses where only one person is managing accounts. It's ideal if you use it in conjunction with other social management solutions, because it's only going to be useful for Twitter, and doesn't provide more advanced scheduling or analytics, such as Buffer. If you're still testing the waters or building up your social marketing, it's a better place to start. Less of a learning curve than Hootsuite, and you can start with the basics.
Michelle LeBlanc | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I currently use TweetDeck to monitor important twitter accounts, users and topics for my organization and our clients. I am the only individual using TweetDeck within this capacity. TweetDeck provides instantaneous updates and pop-ups alerting me to important Twitter updates.
  • Has pop-up notifications for Twitter
  • Provides ability to monitor searches
  • Provides ability to monitor mentions of accounts
  • Provides ability to monitor Twitter lists
  • TweetDeck is limited to Twitter use only, making it less robust than other social media monitoring applications
TweetDeck is great on a personal level for monitoring a few Twitter streams, accounts, and lists; however, it is not going to be robust enough for a full social media management solution.
January 04, 2013

Good free tool.

Vinny Poliseno | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • It supports digital marketing both pushing and receiving
  • List management
  • Multiple handle management
  • Adding multiple views
  • Monitoring messages where you aren't tagged.
  • For example...if somebody writes "Hey @CompanyName I really don't like your product" you'll be notified. However, if somebody writes "Hey Company Name I really don't like your product" you won't get any notifications.
  • There is one way to manage this. You'll need to create a search column for each every term you'd like to follow which make your column management unbearable if you create more than 2.
Good free tool to get your organization started in pushing out digital marketing.
Score 9 out of 10
Vetted Review
Verified User
  • Tweetdeck is great for monitoring several terms at once, and providing desktop notifications.
  • Mobile integration – the iphone and ipad apps do not provide the same kind of view.
We have compared TweetDeck to both HootSuite and Twitter Web. HootSuite is definitely better on analytics. The absence of even basic analytics in TweetDeck is problematic. However, there is a cost for this on the HS platform. TweetDeck has one main advantage over Twitter Web: TweetDeck has multiple display screen and Twitter Web displays everything in a single screen.
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